mr_tee Posted December 22, 2013 Report Posted December 22, 2013 I'm using Spriter B6.1 on Windows 7 x64. Every time I try to delete a bone and all sprites attached to it using the "Delete From All Frames" command the program crashes at 93%. This makes it impossible to work. In general Spriter is very unstable and crashes every 20 minutes or so. Saving is also quite problematic. There is no indication as to whether Spriter has actually saved the file and there are several occasions when I would save every 5 minutes only to discover that no file was ever saved. These two problems make for a frustrating experience on this otherwise GREAT program. My work has been put on hold due to these stability issues and I hope that they are resolved soon. I want to encourage you to keep working on this amazing project as it has the potential of becoming an industry standard. Thank you for your time and HAPPY HOLIDAYS! Quote
Mike at BrashMonkey Posted December 22, 2013 Report Posted December 22, 2013 Hi mr_tee, Welcome to the Spriter community and thanks very much for the clear and concise feedback, and kind words in regards to Spriter's potential. I completely agree that no matter how quickly a file saves, there should always be a visual que when a save has indeed taken place. I'll discuss this with Edgar next time we talk. About bugs and stability in general, you'll be happy to know that as soon as all Spriter Pro 1.0 features are in, focus will shift to overall stability and work-flow improvements. Even now though, Edgar's turn around time on fixing reported bugs is very fast..sometimes a couple of days, sometimes a matter of minutes...but there are two critical aspects to big fixing which effect how quickly problems get fixed. 1) Believe it or not, I use Spriter on a daily basis...using it to create full character animations for clients, and have not had a single crash or seen a really inconvenient bug in months. Of course I'm not bragging, I'm just trying to illustrate that since Spriter is cross platform, and almost everyone has a substantially different hardware and OS configuration, many bugs or specific stability issues appear on only some peoples computers, and of course, the set-ups that Edgar and I have and can test on are the most stable because any bugs we run into are easy for us to troubleshoot and fix. (see point 2 below) 2) The ability to see first hand and figure out the shortest, simplest way to reproduce a crash or bug makes solving the issue drastically easier and faster. For this reason, it's critically important that people who run into bugs and crashes report the issue as clearly and concisely as possible, while also reporting the system hardware and OS they are using Spriter on. Ideally also including short screen-recordings showing the quickest possible way to make the bug or crash occur. This way, even if we can't reproduce the bug on any of our systems, at least we have more clear ideas of things we can try. In the interest of making sure Spriter ends up rock solid for your particular system as quickly as possible, could you please email me one of your Spriter projects which crashes when using the “delete from all frames†feature? If so, please email to mike@brashmonkey.com Also, if you happen to notice specific features or sequences of steps that cause the other frequent crashes that you experience, please do report them or screen-record them for us. cheers, Mike at BrashMonkey Quote
bwwd Posted December 23, 2013 Report Posted December 23, 2013 I have small tip which will prevent spriter from crashing on you so often.... What you need to do is when you have one bone or bodypart selected and you want to work on another bone or bodypart then dont select that another one right away, first click on blank area on sides of character to deselect the bone, then click on an other bone/bodypart you want to work on to continue normally. This workflow helped me to get rid of most crashes, you have to get used to it, i believe there is something wrong with deselect/select code inside of spriter. Before you delete something then save project first, always delete by clicking on emtpy background first and then on bone you want to delete. Quote
mr_tee Posted December 27, 2013 Author Report Posted December 27, 2013 Thank you for a quick and courteous reply. My specs are: Hardware -> CPU: Intel i7 930, Motherboard: Asus P6T, Memory: Kingston 12GB DDR3 KHX1600C9D3/4GX, Graphics: ATI Radeon HD 5870 Software -> OS: Windows 7 Pro x64, Spriter B6.1 The crashes occur practically every single time I try to "Delete From All Frames" MORE THAN ONE sprite(s)/bone(s) AT THE SAME TIME (caps for emphasis) I will be emailing you my scml file along with the assets (including instructions on what to do in order to cause the crash). Maybe you'll be able to reproduce the bug and pinpoint where the problem lies. I look forward to hearing from you. Again, I thank you for your time and apologize it took me so long to respond. P.S. I've watched every single Brashmonkey video tutorial and remember thinking: "How come Spriter never crashes when the programmers use it? What hardware are they using?" LOL Seriously, you guys are awesome. Quote
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