sebby300 Posted July 5, 2016 Report Posted July 5, 2016 Hello! Recently my old windows 7 laptop broke and I got a new windows 10 computer. I installed steam and Spriter, but upon trying to open Spriter, nothing happens. Well, the program doesn't open, but for about a second Steam shows "Running" beside the program name, before becoming blank again. Any help would be appreciated! I have a Windows 10 64 bit operation system, x64 based processor if it's important. Thanks! Quote
Mike at BrashMonkey Posted July 6, 2016 Report Posted July 6, 2016 I suggest you try the following: please install the Visual Studio 2013 C++ runtime. If you are on 32 bit Windows you only need the 32 bit version. If you are on 64 bit Windows, you will need to install both the 32 bit and 64 bit versions. https://www.microsoft.com/en-us/download/details.aspx?id=40784 please let me know if that resolves the issue. Thanks Quote
sebby300 Posted July 7, 2016 Author Report Posted July 7, 2016 After installing the Visual Studio C++ 2013 runtime, everything seems to be working fine! Thank you for the help! Quote
LuisIn Posted July 30, 2016 Report Posted July 30, 2016 On 9/7/2016 at 4:25 AM, BrashAdmin said: excellent. cheers. Hi Admin, I have a same problem. I have Visual Studio C++ 2013 runtime 32 and 64 installed in my 64bits computer with Windows 10. And restart my PC, and reinstall Spriter, but the program not load... And run the program with administrator privileges neither work Sorry, I don't speak english Quote
Mike at BrashMonkey Posted July 30, 2016 Report Posted July 30, 2016 does it show any error message or just never start, or start and then close? Also, is there an startuplog.txt file in the Spriter install folder? Thanks. -Mike at BrashMonkey Quote
LuisIn Posted July 30, 2016 Report Posted July 30, 2016 59 minutes ago, BrashAdmin said: does it show any error message or just never start, or start and then close? Also, is there an startuplog.txt file in the Spriter install folder? Thanks. -Mike at BrashMonkey Hi, thanks for read The window is blank for 2 seconds, and then closes.. No windows bars, no menu, nothing, only window blank. The log file: Quote BrashMonkey Spriter - Version r7 Setting up main window... Successful. Initializing model... Successful. Setting up widgets... Successful. Setting up graphics viewport with openGL... Successful. Checking for stable or beta updates... QObject::connect: Cannot connect (null)::stateChanged(QNetworkSession::State) to QNetworkReplyHttpImpl::_q_networkSessionStateChanged(QNetworkSession::State) Successful. Spriter launched succesfully. I reinstall, restart my PC, but not work.. :'( Quote
Mike at BrashMonkey Posted July 31, 2016 Report Posted July 31, 2016 The latest build of Spriter is 8. Could you download and reinstall to make sure you have the latest version?https://brashmonkey.com/download_spriter/ Edgar's going to check and make sure the log file properly reports the current build number as well. Quote
LuisIn Posted August 1, 2016 Report Posted August 1, 2016 I reinstall the program, first uninstall and delete all folders. And continue with the problem.. :/ My log file: BrashMonkey Spriter - Version r7 Setting up main window... Successful. Initializing model... Successful. Setting up widgets... Successful. Setting up graphics viewport with openGL... Successful. Checking for stable or beta updates... QObject::connect: Cannot connect (null)::stateChanged(QNetworkSession::State) to QNetworkReplyHttpImpl::_q_networkSessionStateChanged(QNetworkSession::State) Successful. Spriter launched succesfully. But, see you the datetime... Thanks. Quote
Mike at BrashMonkey Posted August 2, 2016 Report Posted August 2, 2016 Would you happen to have a program called imagemagic installed? One user discovered Imagemagic and Spriter have conflicts over specific DLL file usage, which was causing his Spriter to not load if Imagemagic was installed as well. thanks -Mike at BrashMonkey Quote
LuisIn Posted August 2, 2016 Report Posted August 2, 2016 8 hours ago, BrashAdmin said: Would you happen to have a program called imagemagic installed? One user discovered Imagemagic and Spriter have conflicts over specific DLL file usage, which was causing his Spriter to not load if Imagemagic was installed as well. thanks -Mike at BrashMonkey No, I don't have imagemagick installed.. I installed Spriter In other clean PC, and work fine, thanks. Quote
Mike at BrashMonkey Posted August 2, 2016 Report Posted August 2, 2016 I'll report back here if we figure out the cause of it not working on this small minority of PCV's . please do the same if you manage to figure out the cause or get it working somehow. cheers. Quote
LuisIn Posted August 2, 2016 Report Posted August 2, 2016 3 hours ago, BrashAdmin said: I'll report back here if we figure out the cause of it not working on this small minority of PCV's . please do the same if you manage to figure out the cause or get it working somehow. cheers. Ok Thanks. Quote
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