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Windows 10 Won't Start


sebby300

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Hello! Recently my old windows 7 laptop broke and I got a new windows 10 computer. I installed steam and Spriter, but upon trying to open Spriter, nothing happens. Well, the program doesn't open, but for about a second Steam shows "Running" beside the program name, before becoming blank again. Any help would be appreciated!

I have a Windows 10
64 bit operation system, x64 based processor if it's important.

 

Thanks!

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I suggest you try the following:  please install the Visual Studio 2013 C++ runtime. If you are on 32 bit Windows you only need the 32 bit version. If you are on 64 bit Windows, you will need to install both the 32 bit and 64 bit versions. https://www.microsoft.com/en-us/download/details.aspx?id=40784

please let me know if that resolves the issue.

 

Thanks

 

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  • 3 weeks later...
On 9/7/2016 at 4:25 AM, BrashAdmin said:

excellent. cheers.

Hi Admin, I have a same problem. 

I have Visual Studio C++ 2013 runtime  32 and 64 installed in my 64bits computer with Windows 10.

And restart my PC, and reinstall Spriter, but the program not load...

Ybjkb9q.png

 

And run the program with administrator privileges neither work

 

Sorry, I don't speak english :P

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59 minutes ago, BrashAdmin said:

does it show any error message or just never start, or start and then close?

Also, is there an startuplog.txt file in the Spriter install folder?

Thanks.
-Mike at BrashMonkey

 

Hi, thanks for read ;)

The window is blank for 2 seconds, and then closes.. No windows bars, no menu, nothing, only window blank.

The log file:

Quote

 

BrashMonkey Spriter - Version r7

Setting up main window...
Successful.

Initializing model...
Successful.

Setting up widgets...
Successful.

Setting up graphics viewport with openGL...
Successful.

Checking for stable or beta updates...
QObject::connect: Cannot connect (null)::stateChanged(QNetworkSession::State) to QNetworkReplyHttpImpl::_q_networkSessionStateChanged(QNetworkSession::State)
Successful.

Spriter launched succesfully.

 

I reinstall, restart my PC, but not work.. :'( 

 

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I reinstall the program, first uninstall and delete all folders. And continue with the problem.. :/

My log file:

BrashMonkey Spriter - Version r7

Setting up main window...
Successful.

Initializing model...
Successful.

Setting up widgets...
Successful.

Setting up graphics viewport with openGL...
Successful.

Checking for stable or beta updates...
QObject::connect: Cannot connect (null)::stateChanged(QNetworkSession::State) to QNetworkReplyHttpImpl::_q_networkSessionStateChanged(QNetworkSession::State)
Successful.

Spriter launched succesfully.
 

uCYxoPW.png

But, see you the datetime...

E1U4SB2.png

Thanks.

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8 hours ago, BrashAdmin said:

Would you happen to have a program called imagemagic installed?

One user discovered Imagemagic and Spriter have conflicts over specific DLL file usage, which was causing his Spriter to not load if Imagemagic was installed as well.

thanks
-Mike at BrashMonkey

No, I don't have imagemagick installed..  

I installed Spriter In other clean PC, and work fine, thanks.

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