kstress71 Posted November 6, 2015 Report Share Posted November 6, 2015 I have tried everything that I can think of, and read everything I can find online about the problem, but I can't get the export to do anything. It doesn't crash the app, but the file is not created anywhere. I have resized my project down, so it can't be a file size issue. My project contains only 9 images, all of which are less than 5KB in size and around 100px/100px in size, so there shouldn't be any issue with the memory or system being insufficient (Win7, i5-3570K, 16GB Ram, GTX 970 video card). I'm very frustrated with this, as the application gives NO INDICATION that there was a problem encountered. ARE THERE ANY LOG FILES SOMEWHERE THAT WOULD GIVE SOME GUIDANCE? It just doesn't export the image(s) at all. I have attached my export settings dialog settings for your review. Please give me some help to resolve this issue. I really like the software, but if it won't reliably export, then that makes it useless to me and I'm going to have to go a different direction entirely (and ask for a refund). Thank you. Quote Link to comment Share on other sites More sharing options...
Mike at BrashMonkey Posted November 6, 2015 Report Share Posted November 6, 2015 Hi Kstress71, From looking at your screen grabs, the problem is you at some point selected "custom rect" as your source rectangle, BUT the left, top, right and bottom coordinates are all zero. Those are pixel coordinates relative to the crosshair on the canvas (the hot spot so to speak) This would make each frame crop to be zero pixels in size. You likely just want to re-set the source rectangle back to its default setting of " trim rect to animation" Please let me know if this resolves your issue. Quote Link to comment Share on other sites More sharing options...
kstress71 Posted November 6, 2015 Author Report Share Posted November 6, 2015 Thank you very much for the prompt reply. That fixed it. I am not sure how that custom rect setting got that way though. Is that the default for a new project? Quote Link to comment Share on other sites More sharing options...
Mike at BrashMonkey Posted November 6, 2015 Report Share Posted November 6, 2015 By default it is set to "trim rect to animation" Unless you found a bug you (or someone else with access to your computer) must have accidentally clicked it at some point. I'm very glad I was able to help resolve the issue. :) cheers. Quote Link to comment Share on other sites More sharing options...
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